Privacy Policy

Introduction

TRiSM Tech Solutions ("we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Qatar Personal Data Protection Law (PDPL), UAE Federal Decree-Law No. 45 of 2021, Saudi Arabia PDPL, and other applicable data protection regulations in the GCC region.

By using our website and services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Data We Collect

We collect information that you provide directly to us and information collected automatically when you use our services.

Personal Information

• Full name and contact details (email, phone number, address)
• Company name and job title
• Communication records and correspondence
• Payment and billing information (processed securely)

Automatically Collected Information

• IP address and device identifiers
• Browser type and operating system
• Usage data and browsing patterns

How We Use Your Data

We process your personal data for the following purposes:

• To provide and maintain our cybersecurity and technology services
• To communicate with you about inquiries, projects, and support
• To comply with legal obligations and regulatory requirements
• To improve our services and develop new features
• To send relevant updates and marketing communications (with your consent)

Data Protection

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

As a cybersecurity company, we apply the highest standards of data protection, including ISO 27001 practices and continuous monitoring to safeguard your information.

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent for specific services

For cross-border data transfers, we ensure appropriate safeguards are in place as required by applicable GCC data protection laws.

Your Rights

Under GCC data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Right to Withdraw Consent: Withdraw your consent for data processing at any time
• Right to Data Portability: Request transfer of your data in a structured, machine-readable format

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through our cookie consent tool.

Essential cookies are necessary for the website to function and cannot be disabled. Analytics and marketing cookies are optional and require your consent.

International Data Transfers

Your data may be processed in countries where we operate, including Qatar, UAE, Saudi Arabia, and other GCC countries. We ensure all transfers comply with applicable data protection regulations.

For transfers outside the GCC, we implement appropriate safeguards including standard contractual clauses and adequacy assessments.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact our Data Protection team: