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Managed Kubernetes Services

Run upstream Kubernetes in production with SLA-driven, 24×7 enterprise support

Secure, reliable Kubernetes operations including upgrades, incident response, observability, policy guardrails, and automation to ship faster without compromising stability.

Operations Coverage

Comprehensive Kubernetes platform management

Operations Coverage

SLA-driven 24×7 support with P1-P4 incident management, on-call rotations, and response playbooks

Cluster Lifecycle Management

Upgrade strategy, patch cadence, cluster hardening, and node lifecycle management

Security & Governance

RBAC, namespace isolation, policy guardrails, image scanning, and enterprise IAM integration

Observability & Troubleshooting

Grafana dashboards, Zabbix alerting, OpenSearch log analytics, and failure mode runbooks

Automation & Platform Engineering

AWX/Ansible automation, standardized add-ons, GitOps integration, and operational guardrails

Change Management

Staged rollout and validation, release coordination, and configuration baseline control

Key Benefits

Why choose managed Kubernetes

Stable production Kubernetes with reduced downtime
Safer upgrades through staged rollout and validation
Security by default with RBAC and vulnerability scanning
Lower operational burden through automation
Faster developer onboarding with consistent clusters
Clear governance across multi-team environments

Engagement Options

Flexible support models

16×5 Coverage

Business-hours support with escalation

24×7 Coverage

Around-the-clock operations

Hybrid Model

Customer L1 with L2/L3 escalation

Co-Managed

Shared responsibilities with agreed runbooks

Scope

What's included and excluded

What's Included

  • Cluster operations and troubleshooting
  • Planned upgrades and readiness checks
  • Node lifecycle operations
  • Monitoring, alerting, and log analytics
  • RBAC and baseline security guardrails
  • Runbooks and operational documentation
  • Day-2 task automation
  • RCA reports with corrective actions

Exclusions

  • Application-level debugging
  • CI/CD pipeline ownership
  • Custom Helm chart or manifest writing
  • Kubernetes operator development
  • Third-party licensing procurement
  • End-user helpdesk support

Get SLA-Backed Kubernetes Operations

Predictable upgrades, security guardrails, and a managed model tailored to your environment.

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