Redflare
AI-Powered Conversational Analytics Platform
An AI-driven platform that extracts meaningful insights from customer and stakeholder interactions, uncovering sentiments, trends, and opportunities. Drive smarter, faster, and more adaptive operations with cognitive automation and real-time analytics.
Voice of Customer Analysis
Analyzes all interactions across multiple channels — not just CRM logs — to provide a real-time view of sentiment, complaints, and emerging concerns with 100% coverage.
Empathy & Emotion Detection
Detects emotional cues and interaction dynamics, enabling proactive service improvements, targeted training, and empathetic customer engagement.
Actionable Insights
Identifies emerging trends, skill gaps, and process bottlenecks driving continuous improvements. Massive-scale listening engine for systemic issue detection.
Cognitive Automation
Automates up to 90% of personnel monitoring and compliance efforts, ensuring comprehensive coverage for legal and regulatory review.
Reduced Attrition & Training
Supports skill mapping and focused coaching to enhance service quality and reduce turnover with AI-augmented workforce management.
Seamless Integration
Easily overlays existing CRM and operational systems, maximizing current investments with minimal disruption. Omni-channel, multimodal support.
Measurable Impact
Real results from AI-driven conversational analytics across enterprise deployments.
Key Industries
Powering smarter customer engagement and operational excellence across industries.
Technical Assistance Centers
Context-aware agent guidance, real-time assist, root cause analysis, and automated knowledge dissemination for support teams.
Financial Services
Compliance enforcement, risk assessment, and customer sentiment tracking across voice and digital channels.
Healthcare
Patient interaction analytics, service quality monitoring, and proactive issue resolution for improved care outcomes.
Retail & Customer Experience
Customer journey tracking, opportunity & threat scanning, and AI-powered CX intelligence with Customer 360 insights.
Unlock the Voice of Your Customer
88% of executives report that AI-driven quick resolutions boost user loyalty. Start listening at scale with Redflare.